UK workers are increasingly turning to generative AI, often at their own expense, raising significant concerns regarding enterprise security.
A recent report from Deloitte indicates that four-fifths of employees who have utilized generative AI for work believe it simplifies their tasks, while nearly 70% find it enhances job satisfaction.
However, nearly one-third of these employees are accessing tools that lack employer authorization. Only 20% are using in-house generative AI tools developed or commissioned by their organization.
About 17% of users believe that a significant number of employees in the UK are using generative AI without explicit employer consent, with an additional 45% suggesting that it’s a considerable amount.
When queried about the reasons behind this trend, 40% of respondents indicated that they perceive no risks in their actions, while 31% expressed skepticism about their company’s ability to monitor usage.
“UK workers are proactively seeking to keep pace with the latest advancements in GenAI,” stated Lorraine Barnes, Deloitte’s UK generative AI lead.
“As employees invest in these tools independently, it is evident that organizations must prioritize their own GenAI solutions.”
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To achieve more accurate and reliable outcomes while mitigating generative AI risks, Barnes emphasized the importance of ethical considerations, regular audits, and stakeholder engagement in the development process.
“The bottom line is that organizations must formulate a strategy for GenAI usage now, or they risk falling behind employees who are establishing their own standards,” she cautioned.
Approximately 75% of employees who have used generative AI express a desire to enhance their skills for better application of these tools, believing that effective usage will help maintain their career relevance.
Moreover, around 75% are enthusiastic about the opportunities that generative AI can offer in their roles.
“As more individuals and organizations adapt their work and lifestyles with GenAI, they are becoming increasingly aware of its potential and limitations,” remarked Stacey Winters, Deloitte’s GenAI market lead for Europe.
“The advantages of GenAI are evident, and to enhance competitive advantage, businesses should promote its use in a secure environment rather than avoid it. GenAI implementations should include appropriate safeguards and be supported by comprehensive training and development programs.”
Research from Veritas revealed that 40% of UK office workers have entered sensitive information, such as customer or financial data, into public generative AI tools, yet 60% were unaware that this could lead to breaches of confidential information and data privacy regulations.
Similarly, a recent study by WalkMe found that nearly 40% of UK councils permit staff to utilize AI tools without a responsible use policy.
Emma Woollacott is a freelance journalist contributing to various publications, including the BBC, Private Eye, Forbes, and specialist technology outlets.
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