Dell and NVIDIA Transform Telecom with AI Solutions
The telecommunications sector is rapidly evolving, with artificial intelligence (AI) leading the way. As communications service providers (CSPs) face increasing complexities in their networks and customer demands, they are looking towards AI to enhance operational efficiency and customer interactions while unlocking new revenue opportunities. Dell Technologies and NVIDIA are at the forefront of this transformation, delivering AI-powered solutions tailored for the telecom sector.
Recently, Dell introduced its “AI for Telecom” program in collaboration with NVIDIA, emphasizing a mutual commitment to accelerating AI adoption in telecom. By combining Dell’s robust computing infrastructure with NVIDIA’s comprehensive AI platform, which includes expedited computing and networking solutions, CSPs are given the tools needed to effectively implement AI initiatives from core to edge.
As part of this partnership, Dell has joined the AI RAN Alliance, a collaborative effort aimed at integrating AI functionalities within Radio Access Networks (RAN). Contributions from industry leaders like Nokia and Ericsson, alongside academic insights, are anticipated to enhance telecom infrastructures in preparation for future technologies, including 6G.
Andrew Vaz, Vice President of Product Management for Dell Tech’s Telecom Systems Business stated, ‘We literally are getting hundreds of different use cases.’ He categorized these into three main areas, the first being network efficiency and performance improvement. ‘This is how can I use my network and leverage AI to run it more efficiently?’ This includes enhancements such as power management, predictive analytics, anomaly detection, and fraud prevention.
The second area concentrates on customer care with AI tools designed to provide personalized experiences for users. ‘The ability to offer tailored solutions, like OSS/BSS copilots for customer care agents, helps teams to quickly resolve issues,’ explained Vaz. By synthesizing user profiles, AI can recommend actions, thus improving service quality and reducing operational burdens.
The final category pertains to revenue generation, with CSPs exploring offerings like GPU-as-a-Service, particularly gaining traction in the Asia-Pacific region. Additionally, localized AI applications for private networks are also on the rise, noted Vaz.
Lilach Ilan of NVIDIA noted the significance of AI in shaping enterprise operations: ‘If we take a step back on generative AI and say what can it do for every enterprise? It can do three things: help you serve your customer better, run operations smoother, and enhance your core product.’
Both organizations are also focusing on AI for RAN, aiming to enhance spectral efficiency and real-time capabilities. The growing maturity of AI use in telecom was showcased during the recent Mobile World Congress, emphasizing the promising future of the industry.
By integrating Dell’s quality servers with NVIDIA’s accelerated computing capabilities, CSPs are equipped with not just technology but a roadmap for improved networks, enhanced customer interactions, and innovative revenue generation in a competitive landscape.
Dell and NVIDIA stand ready to assist telecom operators as they embrace the AI era. Learn more about Dell for AI for Telecom with NVIDIA.
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- AI in Telecom
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