Introduction

DIAMO, a New York-based hospitality technology startup, has successfully raised $4 million in seed funding to advance its innovative platform designed specifically for independent hotels. The funding round was spearheaded by Thayer Ventures and Inovia Capital, with additional contributions from Avalon Capital Group and strategic angel investors. This investment marks a significant step in scaling DIAMO’s operations globally.

A Unique Platform for Independent Hotels

DIAMO offers an all-in-one solution that integrates AI-powered room pricing, expert performance marketing, and a conversion-optimized booking engine tailored for small to mid-sized hotels. Primarily targeting properties with fewer than 150 rooms, DIAMO addresses the unique challenges faced by independent operators in competing against larger hotel chains and online travel agencies (OTAs).

Key Features

The platform simplifies revenue management through automation and centralized tools, allowing hoteliers to keep up with market demands effortlessly. Key offerings include:

• Hourly price updates based on market demand.
• Automated digital marketing campaigns across major channels.
• Branded websites with upsell support and multi-language options.

Hotels leveraging DIAMO have reported remarkable outcomes, including up to a 35% increase in revenue and saving an average of 10 hours per week on pricing and marketing tasks.

Leadership’s Vision

James Kay, CEO of DIAMO, stated, ‘The revenue challenges faced by smaller independents are far more complex than what existing disconnected solutions address.’ He emphasized that DIAMO’s mission is to empower independent hotel owners by offering sophisticated tools that enhance their operational capabilities without the need for extensive resources.

Integrating Advanced Technology

DIAMO continues to evolve, with plans to launch Andi, an AI-powered assistant that will refine revenue operations further by using real-time data to help hoteliers strategize pricing and marketing activities automatically. This initiative aims to mitigate the challenges independent operators face due to staffing and resource limitations.

Global Reach and Future Plans

Currently serving clients across various continents, DIAMO aims to expand its platform and partnerships, enhancing connectivity with leading technology providers. The funds will facilitate growth in DIAMO’s core offerings, emphasizing user-friendly design and effectiveness in driving direct bookings.

Conclusion

With its recent funding, DIAMO is poised to redefine revenue management in the hotel industry, particularly for independent operators who are vital to the hospitality landscape.

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