With artificial intelligence already affecting nearly every aspect of people’s lives, San Diego County supervisors want a formal policy that outlines how staff will utilize this technology.

The Board of Supervisors has directed top county officials to investigate policy changes regarding AI integration as machine learning continues to advance into everyday life. This initiative will begin with general guidelines from a subcommittee led by Supervisor Joel Anderson, developed over the past six months, aiming to establish an operational framework for AI deployment throughout county services.

The intended framework will detail regulations on how AI can be used, as well as measures to protect personal data, service delivery, and labor agreements for both employees and constituents.

‘AI technologies must be leveraged strategically to improve service delivery without compromising equity, privacy, or public trust,’ Anderson remarked during discussions preceding the vote to advance the policy study.

He added that by implementing a governance framework, establishing an AI incident-response plan, enhancing vendor accountability, and expanding workforce education efforts, the county aims to ensure responsible AI adoption that aligns with its strategic goals. ‘These measures will enable the county to remain at the forefront of technological advancements while safeguarding the best interests of employees, residents, and businesses,’ he noted.

The proposal was approved with a 3-0 vote, despite Supervisor Jim Desmond’s absence from the Tuesday meeting.

Supervisor Terra Lawson-Remer advocated for the framework to align with specific criteria set forth in the Blueprint for an AI Bill of Rights established by the Biden administration in October 2022. She also requested the framework return for further board consideration before it becomes finalized.

‘I believe AI carries remarkable potential,’ Lawson-Remer stated during her vote of support. ‘However, we must recognize the associated risks, including inaccurate outputs that can infringe on civil rights.’

Supervisor Monica Montgomery Steppe emphasized the need for the framework to address concerns from individuals with disabilities, ensuring that the blind, deaf, and other vulnerable communities are protected in this technological evolution.

‘There are specific innovations tailored for that community, and we must include their voices in this development process,’ she articulated.

As AI technologies continue to reshape various sectors, county officials stress the importance of navigating these changes thoughtfully. Current AI platforms like ChatGPT and Google Gemini rapidly process vast amounts of information to generate content or responses, highlighting the need for sound regulations and controls.

County staff have been directed to complete an analysis to inform potential additions to the $1 billion information technology contract set for renewal later this year.

Anderson expressed his dissatisfaction with the service level from the current contractor and emphasized the need to harness advancing technology within the upcoming IT contract. ‘This is a critical juncture for enhancing public participation in our government through improved services,’ he stated. ‘It’s a billion-dollar opportunity, and we must ensure we maximize it for the decade ahead.’