Unlocking New Engagement with Generative AI

Generative AI is unlocking new ways for enterprises to engage customers through digital human avatars.

At SIGGRAPH, NVIDIA previewed James, an interactive digital human that can connect with people using emotions, humor, and more. James is based on a customer-service workflow using NVIDIA ACE, a reference design for creating custom, hyperrealistic, interactive avatars. Users will soon be able to talk with James in real time at ai.nvidia.com.

Meet James, a Digital Brand Ambassador

Built on top of NVIDIA NIM microservices, James is a virtual assistant that can provide contextually accurate responses.

Using retrieval-augmented generation (RAG), James can accurately tell users about the latest NVIDIA technologies. ACE allows developers to use their own data to create domain-specific avatars that can communicate relevant information to customers.

NVIDIA Maxine Enhances Digital Humans in Telepresence

Maxine, a platform for deploying cutting-edge AI features that enhance the audio and video quality of digital humans, enables the use of real-time, photorealistic 2D and 3D avatars with video-conferencing devices.

Maxine 3D converts 2D video portrait inputs into 3D avatars, allowing the integration of highly realistic digital humans in video conferencing and other two-way communication applications.

Companies Embracing Digital Human Applications

HTC, Looking Glass, Reply, and UneeQ are among the latest companies using NVIDIA ACE and Maxine across a broad range of use cases, including customer service agents and telepresence experiences in entertainment, retail, and hospitality.

At SIGGRAPH, digital human technology developer UneeQ is showcasing two new demos that highlight the capabilities of NVIDIA-powered digital humans.

Both demos showcase UneeQ’s NVIDIA-powered efforts to develop digital humans that can react to users’ facial expressions and actions, pushing the boundaries of realism in virtual customer service experiences.

Conclusion

Learn more about NVIDIA ACE and NVIDIA Maxine.

Discover how accelerated computing and generative AI are transforming industries and creating new opportunities for innovation by watching NVIDIA founder and CEO Jensen Huang’s fireside chats at SIGGRAPH.