Introduction
Findlay Cadillac in Henderson is the first car dealer in the valley to use a new automated vehicle inspection system powered by artificial intelligence. Channel 13’s Tricia Kean explores how this technology is transforming customer service and its impact on jobs.
Excitement and Efficiency
“Sounds like it’s really great technology, state-of-the-art,” says driver Gary Bennett.
Bennett and his wife experienced the new system firsthand during their visit to Findlay Cadillac. General Manager Emmanuel Epino describes the process as seamless and efficient.
“It’s a pretty awesome process. It’s so seamless,” says General Manager Emmanuel Epino.
The AI-powered system scans each car for defects, much like an MRI for vehicles. Epino notes its accuracy and the value it adds by detecting issues that technicians might miss.
How It Works
UVEye, the company behind this technology, explains that the system provides a full condition report within 30 to 45 seconds. It meticulously identifies exterior damage and safety concerns, allowing immediate action plans for issues like oil leaks.
“You drive through the system, about 30 to 45 seconds later, we have a full condition report,” UVEye’s Daniel Frandsen said.
This quick and thorough inspection process benefits both customers and mechanics, who are busier than ever.
Impact on Jobs
Despite concerns, the AI system has not led to job losses at Findlay Cadillac. In fact, it has created more jobs, according to Epino.
“Absolutely not. If anything, it’s actually creating more jobs for us here at the dealership,” Epino replied.
While the technology may uncover issues that result in additional costs for customers, early detection ensures vehicle safety.
“There will be costs if they do find something. But on the other hand, if it’s found prematurely, that is fantastic,” Bennett said. “You want your car to be safe.”
Conclusion
Findlay Cadillac is leading the way in the valley with this innovative AI technology, joining about 300 dealerships nationwide that have adopted the automated vehicle inspection system.
For more details, visit the original article on KTNV.
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